Once you upgrade to DanceStudio-Pro Premier (More > DanceStudio-Pro Premier), you can enable two-way messaging that allows Teachers to connect with Parents to communicate with each other using the Class Manager. No need for Robo-Text or an outside messaging app. Your teachers can do it all straight from DSP!
Please Note: Parents need to download the DanceStudio-Pro Portal App in the App Store or Google Play to receive push notifications using the DanceStudio-Pro Portal App.
Apple- https://apps.apple.com/us/app/dancestudio-pro-portal/id1618298488
Android- https://play.google.com/store/apps/details?id=com.dancestudiopro.parents
To allow Teachers to use Chat from their Class Manager, just go to More > Settings > Class Manager from the left side menu.
Scroll down to the bottom of the list of settings to find your Secure Settings. You MUST have a PIN set to set up Studio Chat for teachers.
Click the Communications tab, check the Let Teachers use Chat from my Class Manager box, and Save Changes.
Now that Studio Chat has been enabled in the iPad Class Manager, Teachers can start a new chat by clicking the Chat Icon on their phones.
On the Studio Chat page, teachers can start a chat by entering the following:
- Student Name
- Channel ( #channel )
- Group ( @group: )
- Class ( @class: )
- Season ( @season: )
Studio Chat - Teacher Message Notification Premier
Teachers at studios using Studio Chat are now automatically notified when they have unread messages in their Class Manager.
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Comments
6 comments
Is it possible to see chats that teachers have with parents or students?
I am not able to see the chat icon in my "studio owner" ipad class manager. Is there a reason for this? Are the main admin accounts not allowed access to the parent portal app or the teachers ipad class manager logging in with the studio owner email and password? I can't see anything on my end except from the chat tab from the DSP dashboard of chats I've sent out. But I don't know if anyone has seen them or not.
Hi Erin!
At this time, the chat icon is not visible through the Admin view (Magic > iPad Class Manager). It is visible (if enabled for teachers) on the teacher's individual iPad Class Manager link.
I hope this helps!
Melissa
Hey! This is an awesome feature and I'm in the 40 day free trial period.. as a firm 2 year user of Band I'd like to know if the following features are in the works!
1. Able to edit chat rooms- once I have set my people it won't let me add to the chat.
2. SOUND NOTIFICATIONS. I get just a silent notification on my phone and the sound is turned on in the settings on my iphone.. maybe I don't know how to fix this (I have a parent app because my daughter dances so I messaged myself and others did too and nothing so idk if this is on developer end or if I need to turn something on).
3. Read notifications. I know it said somewhere if the message isn't read you get notified.. but I love the feature of knowing exactly WHO did in fact read the information send out... like a group message bar where everyones little faces go to that message when they open.. that sort of thing?
4. Delete... How do we delete a chat thread. lol
Thanks for responding to my question above, Melissa.
Another question: Any chance more chat features such as uploading videos can be available in the near future? We are video heavy with our communication with parents. We send rehearsal videos out daily...sometimes a few at a time... as we record them during rehearsals. It would be nice to directly upload them to the chat like we do with Band App that has a nice thumbnail image for parents to click on. Uploading to youtube, then getting a link and sending it out is a bit too time consuming for us, and not all of our teachers are linked to our YouTube account to upload videos. So... is a video feature something that will be available in the near future? I think that key feature will determine if we decide to continue with premiere. We like the chat and text portion...but to be able to send videos in the chat directly is a huge plus for us (typically just 1-3 minute videos). Thanks for adding new features and always updating DSP features. That's one reason why we have continued with DSP for so long; you guys are great!
Hi! I have been testing out the studio chat feature with myself. I have downloaded the parent app and the studio app and allowed notifications. It is still not notifying me of a chat. What am I missing?
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